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Sometimes I review the calls that come into the ResultsPlus support lines to get ideas on what to blog about. It’s always interesting to see and hear what customers are calling and talking about. And without fail, over the thirty years we’ve been in the business, the most common question asked is always ‘how do….. Read more »
Have you ever noticed that when you enter a new constituent address into ResultsPlus, the city, state, and county automatically appear when you enter a ZIP code? If not, we’ve got some great news for you. The option to ‘Default city, state, county from zip code’ is found in the User Settings area of the….. Read more »
If you’ve been using your donor management software primarily as a mailing list, where you also happen to archive donors’ giving history, perhaps it’s time to take it to the next level. Maybe you aren’t particularly math-oriented, and the idea of interpreting all that data is overwhelming and intimidating. Perhaps you’ve been doing the same….. Read more »
Microsoft has been promoting upgrades to their new Windows 10 in a big way. They are offering it as a limited-time free upgrade to qualified Windows 7 and Windows 8.1 users, and this may be getting people to consider it sooner than they might otherwise. New computers are coming with Windows 10 installed, though some….. Read more »
Anyone currently using EventsPlus should know by now that support for this legacy special event management application will soon be ending. That may be unsettling for those who prefer things to stay as they are, but with most change also comes new opportunity. In this case, the new Projects area of ResultsPlus is the new….. Read more »
I’d be willing to bet that one of the most valuable features of ResultsPlus (or any donor management system, for that matter) is also one of the most under-utilized. I’m talking about constituent-relationship management: the fields in your database that allow you to define, record, monitor, compile, analyze, and report on your major donor cultivation….. Read more »
In case you haven’t seen an announcement, Microsoft is ending support for its Windows Server 2003 program this week: Microsoft Alert: Support will end July 14, 2015 for Windows Server 2003 Businesses using Windows Server 2003 may be at risk starting on July 14th 2015. End-of-support means that Microsoft will no longer issue technical support….. Read more »
About this time every year, a host of ResultsPlus customers have just completed their fiscal year. The business office and/or accountant begins to wrap things up, formulate totals, reconcile accounts, and generate financial reports. Collectively, this is termed ‘closing the year’ and it usually involves some reconciliation between the accounting office and the development office.….. Read more »
Last week’s blog post discussed the importance of backing up your database whenever you’re about to perform a ‘major data-changing procedure.’ So how do you know when you’re about to do that? Conveniently, ResultsPlus prompts you to confirm that a backup is recommended when you attempt to use any of the following features: Merge Constituents….. Read more »
There’s something in the air here today in Rochester MN. We’re experiencing our first 70-degree day today – and it’s only the first week of April! Someone brought in flowers, someone else brought in bagels, all to celebrate a gorgeous day. We’re conveniently forgetting about the fact that thunderstorms are predicted for this afternoon, but we’re….. Read more »