How Do Enhancements Get Identified?

As we’re getting ready to release ResultsPlus 11 (phase 1), I’ve been thinking about version 12…and 13…and… It comes up fairly often that a customer asks how to submit a suggestion for an enhancement, and it’s easier than you might think. Every enhancement suggestion submitted, either by email, phone, or pony express, gets entered into….. Read more »

Another Wish for You

It’s time for another wish from my ‘if only I knew then…’ list. If this makes no sense to you, check out my post from two weeks ago where I promised to share some of the things I’ve learned about ResultsPlus I wished I’d known when I was sitting on your side of the desk. This post….. Read more »

The Old is New Again (Segmentation), and For Good Reason!

I’ve been seeing a lot written about segmentation lately. I even attended a Network for Good NonProfit 911 webinar on that very topic this week-and it was excellent. The concept of segmenting your prospect and donor data is nothing new, but the recent re-focus on the concept has me “all aflutter.” I love segmentation because….. Read more »

Fundraising Effectiveness Project

Now that another calendar year has passed, it’s a logical time to evaluate your fundraising efforts for 2011. Did you obtain new donors? Did you increase the size of the average gift over the previous year? Did any of your donors increase their giving? It’s no surprise if these questions seem familiar to you since….. Read more »

Nifty Reports You Didn’t Know You Had

If you read Marcia Grimm’s post last week mentioning she wished she would have recognized the value of reports (where she even shared a few), you may be wondering about what other reports are available. Here are a few common ones I like to highlight. ResultsPlus reports are divided into a number of categories. I’ll….. Read more »

Sharing my Wish List

The past five years as a member of the Metafile support team has given me a fascinating perspective on my former life as a fundraiser. And while I’m busy looking forward and gaining new knowledge every day, I often catch myself looking back with that annoying cliché: “if only I knew then what I know….. Read more »

Plans for 2012

As the new year kicks off, I wanted to take a few moments to share with you some of our plans for ResultsPlus in 2012. ResultsPlus 11: We are busy testing ResultsPlus 11. It will be rolled out in 2 phases. The first phase will be a special edition that includes support for using Moneris as a….. Read more »

Resolutions for the New Year

There must be something about turning the calendar page which makes us think of turning over a new leaf. Aside from the obvious change in numeric year, maybe it marks the end of the excesses of the holiday season and a self-promise to be healthier. In that light, this could be a good time to….. Read more »

Article on Ways to Boost Responses Using Your Data

Perusing the NonProfit Times website, I found an easy-to-read article on 5 ways to boost responses based on data in your donor database. This article seems like a perfect way to refresh and update development skills even though time is likely short for many people as the year draws to a close. Each of the 5 recommendations….. Read more »

Year-End and Beyond

This is the time of year when organizations start thinking about closing the year, if their fiscal year matches the calendar year. And even for organizations whose fiscal year doesn’t coincide with the calendar year, things like the distribution of donation summaries for donors are in many professionals’ thoughts. If your organization sends letters to….. Read more »