Every once in a while we hear from a customer who has encountered something catastrophic at their site. This is a terrible thing to hear, and we feel an incredible amount of sympathy for organizations in this situation. It can be made even worse when we hear that the organization hasn’t been backing up their….. Read more »
Monthly Archives: July 2012
Help Desk Tips
Whenever my mother has a problem with her computer, she calls me for help. For some unknown reason she doesn’t call her other children nor any of her grandchildren. But more important, she also never calls the Help Desk for the product she needs help with. Why? She gave me a list of reasons -….. Read more »