ResultsPlus Helps Benedictine Health System Prepare for Tomorrow’s Growth

Minnesota based Benedictine Health System (BHS) provides compassionate, values-based health care via more than 50 long-term care facilities located throughout the Midwest.  BHS’ commitment to its Mission and Values have helped it become one of the country’s largest non-profit Catholic long term care organizations.

As a non-profit organization, effective fundraising is important to BHS’ day to day operations, and it is absolutely critical for continued growth.  The System’s fundraising arm, the Benedictine Health System Foundation (BHSF), is actually comprised of several individual foundations, each with their own fundraising efforts and own data tracking systems.  BHSF, in an effort to grow the System’s fundraising efforts, sought an organization-wide data solution that offered solid customer service and ease of use.

As with any organization of its size, BHSF’s old software systems contained years of work, not to mention an abundance of valuable constituent data.  Any solution would not only have to be set up efficiently; it would have to ensure the bare minimum of data loss.

Focusing On Tomorrow’s Growth While Retaining Yesterday’s Success

Tom DeRienzo, director of one of the BHSF Affiliated Foundations, helped in the search for a system-wide solution.  “I had to temper my desire for a system that would provide a necessary upgrade with the realization that any upgrade would certainly include a learning curve for staff and most likely a loss of some data.  Our facility’s legacy systems, as difficult as they were to use, represented an incredible amount of data and years upon years of hard work.”

DeRienzo discovered resultsplus!, a fundraising software developed by Rochester, MN based software development firm Metafile. 

“Tom’s concerns are typical of that of our ideal client,” states Amanda Mallinger, a Product Manager with Metafile. “resultsplus! was developed to help achieve the goals of an organization like BHS, and our data migration team is trained to address the risks and concerns felt by stakeholders like Tom anytime an upgrade is needed.”

Employing a revolutionary user-friendly interface, resultsplus! is a solution that can be implemented and mastered simultaneously.  Authorized users can access information within its centralized system from anywhere. In today’s world this could mean an authorized user’s living room, an airport terminal or a hotel lobby.  Management of this system is overseen by Metafile’s dedicated technical staff in a secure data center for a fixed monthly fee.

Users quickly learned that the data they were used to finding throughout various applications is now consolidated within one easy to manage interface.  This includes not only incoming data related to current large and small fundraising efforts but also data that had existed prior to the upgrade in various individual systems.

“From a technical level, neither of the other competitive products I looked at could match resultsplus! in terms of usability,” continues DeRienzo.  “From a personal level Metafile truly understood that tracking current fundraising efforts was just as critical to our success as retaining data from our past efforts.”

By implementing resultsplus! a new era of software communication was ushered in that allowed BHSF to further its goal of expanding fundraising efforts across its geographically diverse System.

“We’re planning growth 5 -10 years into the future and have added 11 associated foundations in the past year and a half,” said Lowell Larson, BHSF president.  “Metafile’s developers have helped us to accomplish this and plan to be there with us, with new updates, every step of the way.”

Amanda Mallinger of Metafile comments,  “Because ResultsPlus is developed using current standards and industry trends and we consider each and every enhancement suggestion submitted by our customers, we are able to help foundations like BHSF smoothly transition into tomorrow’s technology and support them on the road to the future.”